This ensure the prefs, Custom Presets + PresetTree.xml, will stick in the Documents folder, so you still have the data if something goes wrong. First: Uncheck delete Preferences in the Creative Cloud App for AME for new version install or remove AME. To fix this another workflow might be helpful. My feeling is you issue will still remain, if you are using the sync settings for this. The advantage is your custom presets are stored there, but we never store the PresetTree.xml, because it contains platform and computer specific data that will not work on another platform. Because on a new version we do not really check to copy existing preferences if sync settings is in use. For your special case: We believe you strange behaviour has something to do with the usage of the sync settings. So with the AME beta next week we should keep the PresetTree.xml on reseting the preferences. When opening a Premiere Pro sequence that uses audio effects or third-party plugins in Media Encoder, Caption options would not be displayed, and captions would always be burned in.Opening sequences in Media Encoder with "Import sequences natively" disabled resulted in clips with embedded captions displayed as Media Offline.The system could get into a state where CPU resources were low after decoding MXF OP1a AVC-Intra media.MXF files from a few cameras like Panasonic VariCam LT could show half green frame on monitor and thumbnails.
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